Where do you ship from?
Our office is located in Poland and we ship from Poland.
Which countries do you ship to?
We ship worldwide. We ship our products worldwide with the exception of the USA, Canada, Norway and Estonia.
Please make sure the products you choose are legal in your country before ordering. We cannot be held responsible, respect your local regulations.
Do you offer tracking worldwide?
Yes. Everywhere that we ship to, we can track a package to.
What packaging do you use?
We use plain, discreet packaging, with no reference to drugs or aniracetam.eu. Everything gets sent as a letter or regular parcel.
What payment methods do you accept?
Currently, we accept cryptocurrencies and payments via RiskPay.
Where do I find the cryptoaddress to send altcoin payment to?
The address is provided to you at checkout, please use preev.com to calculate the cost in Euros. Please pay the correct amount immediately after placing your order, underpayments will go on hold. Send transaction ID (long code) to Contact Form form when you’ve sent the funds.
Do you offer free samples?
Basically, we add samples of our products to every shipment.
I have paid and sent proof of payment but not received a shipping confirmation?
While crypto payments are instant, their processing might take a bit more time.
We will do our best to ship your order as soon as possible. Thank you for your patience!
When will my order arrive?
Please refer to the tracking you should have received upon your order completion.
What if my order does not arrive?
If the shipment has been damaged or lost and this has been confirmed, we will resend the ordered items to you.
Where is my order/shipping confirmation email?
If you have not received a confirmation email then please check your spam box. If you still have not received it then it may not go out until your payment has been confirmed.
Where is my tracking number?
Your tracking number will be attached to your order or shipment email, this may land in your spam folder. Trackers may not be updated until the following morning depending on volume of orders.
How do I track my order?
You can track your package online, using the tracking number provided to you via email.
I have not received my order or heard back from you in a few hours, what do I do?
Ladies, Gentlemen, and otherwise identifying, we ask for your patience…
Haven't found the answer you’re looking for?
Contact us directly: Contact Form.